Privacy Policy

Cholla Consulting LLC dba Kaizen Operational Strategies ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

We may collect personal information that you voluntarily provide including your name, email address, phone number, company name, information submitted through contact forms, appointment requests, questionnaires, or other communications.

We may also collect non-personal information such as browser type, device information, pages visited, and website usage through cookies and analytics tools.

How We Use Your Information

We use the information we collect to respond to inquiries, schedule consultations, provide consulting services, send requested information, improve website and services, communicate regarding ongoing projects, and send appointment reminders and service-related notifications.

SMS Communications

If you provide your mobile phone number, you may receive text messages regarding appointments, project updates, customer support, or other service-related communications. Message frequency varies. Message and data rates may vary. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly. SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information will not be sold or shared with third parties for promotional or marketing purposes.

Email Communications

If you subscribe to receive emails, you may receive newsletters, educational content, or updates about our services. You may unsubscribe at any time using the unsubscribe link included in our emails.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only when necessary to provide requested services, work with trusted service providers who assist in operating our business, comply with legal obligations, protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard practices.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as scheduling software, payment processors, analytics providers, or CRM platforms. We are not responsible for the privacy practices of those third parties.

Your Rights

You may request to access your personal information, correct inaccurate information, request deletion of your personal information where permitted by law. To make a request, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy, please contact Kaizen Operational Strategies, info@kaizenaz.com.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.